The Collections Manager’s responsibility is to reduce the self-pay accounts receivable and provide direction of the Patient Financial Counselor with the goal of collecting, managing and reducing associated Accounts Receivable.
The Collections Manager is responsible for supervising, hiring, training and evaluating Patient Financial Counselor (s) performance. Identifies customer service needs and assures a high degree of customer satisfaction. He/she must have full working knowledge of EOBs/EOPs from various insurance companies.
Not required, but a plus CPT and or ICD-10 coding certificate
Joslin Diabetes Center is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other status protected by law.