Joslin Diabetes Center

  • Centralized Appointment Scheduler (Clinic)

    Location US-MA-Boston
    Posted Date 1 month ago(4/20/2018 2:35 PM)
    Job ID
    R3059-18
    # Positions
    1
    Category
    Clinic
  • Overview

    The Centralized Appointment Scheduler is responsible for functions associated with initial patient access to the clinic.

     

    Hours are 8:30am-5:00pm (Monday-Friday)

    Responsibilities

    • Completes registration using automated scheduling system
    • Utilize automated scheduling system for many types of appointments
    • Completes intake form using the electronic medical record system
    • Advise patient of possible financial obligation and insurance requirements
    • Provide general information about the clinic and its services
    • Retrieves calls from cancellation, PCP and new patient confirmation line
    • Enters incoming managed care referral
    • Other duties as assigned

    Qualifications

    • Accredited business school or certificate program
    • Minimum of 2 year’s experience in a medical office setting
    • Knowledge of computer and automated registration/scheduling systems
    • Knowledge of managed care and insurance requirements

     

     

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