Joslin Diabetes Center

  • Laboratory Support Assistant (Clinical Research Center)

    Location US-MA-Boston
    Posted Date 3 months ago(10/24/2018 3:46 PM)
    Job ID
    # Positions
    Research - Research
  • Overview

    The Laboratory Support Assistant (Clinical Research Center) will be responsible for assisting in the collection and processing of specimens for clinical research protocols and procedures.

    Duties will include the processing of multiple blood and/or tissue samples collected during research tests, sorting, labeling, storing and sample distribution, protocol procedure set-up, operating glucose analyzers during prolonged research testing procedures and oversee general maintenance and quality control of equipment.

    Other duties include inventory, ordering and maintenance of CRC supplies.


    Hours are 7:00 am-3:30 pm Monday-Friday.


    • Provides general support for the clinical research protocols, laboratory procedures, protocol implementation and data entry.
    • Performs processing of multiple blood samples collected during research tests including sorting, labeling, storing and sample distribution to various laboratories.
    • Set up and maintain study specific blood sample databases.
    • Assists study personnel and CRC staff in study procedure set-ups. Includes compiling study specific paperwork, label preparation for specimen collection, and sample coding for FREEZERWORKS storage; retrieval of bio specimens from long-term cold storage.
    • Directs/coordinates work study laboratory personnel.
    • Meets with Principal Investigators and Study Nurse/Coordinator in order to become familiar with all protocols and proper specimen processing procedures
    • Maintains/updates CRC Processing Manual outlining processing procedures for studies processed by the CRC.
    • Assists CRC staff and/or performs point of care testing including: hemoccult, glucometer, urine HCG, and UA dipstick testing.
    • Assists study personnel during IV procedures which require the use of glucose analyzers and sample processing using a microcentrifuge.Prepares specimens and requisitions for samples going to both the clinic laboratory and outside reference laboratories.
    • Acts as a liaison between the CRC laboratory and other laboratories including assisting study research assistants using CRC laboratories for processing and shipment of samples; Coordinates the processing and transportation of specimens between the CRC, hospital clinical laboratories and other laboratories as needed
    • Performs quality control measures on CRC equipment including glucose analyzers, and storage units.
    • Cleans and restocks exam rooms and laboratories including proper disposal and handling of hazardous waste.
    • Coordinates the ordering and maintains the inventory of all laboratory/patient care supplies and stocks accordingly. Oversees the general maintenance of equipment and processing areas.
    • Assures appropriate supply and storage of laboratory items (special preservatives, etc.)And rotates stock of supplies in the laboratory to ensure that all supplies and materials are used before their expiration dates. Ensures supplies are not used if expired and are disposed of properly.
    • Assists study personnel with study food preparation.
    • Assists study personnel with study specific data collection
    • Functions and participates as a member of the Clinical Research Center team
    • Performs other duties as assigned.


    Customer Service/Internal Teamwork: 

    • Maintains communication with the CRC Administrative team and staff.
    • Effectively communicates and interacts with the entire research team as well as other internal departments.
    • Maintains HIPAA standards and patient confidentiality at all times.
    • Provides feedback to the research team on active studies.
    • Self-directed, takes directions from multiple resources and able to prioritize tasks.
    • Accomplish tasks in a timely manner and advise supervisor if there is a delay. 


    • Use safe lifting techniques and use appropriate equipment.
    • Follow OSHA regulations with regard to handling of specimens and laboratory duties. This includes appropriate dress and the wearing of personal protective equipment.
    • Observes Joslin fire safety regulations and all Joslin safety regulations.
    • Knowledge and practice of Universal Precautions and good laboratory practice.
    • Use appropriate safety equipment and measures for cold storage work with -80 degree and -20 degree freezer specimens.


    • Medical Assistant Certificate or a Bachelor’s degree, or the equivalent combination of education, training and experience from which comparable skills can be acquired
    • 1-2 years’ experience with routine clinical and laboratory processing procedures preferred. Biomedical research environment preferred.
    • Computer literacy including knowledge of Microsoft Office applications required.
    • Strong communication, interpersonal and organizational skills.
    • Self-starter


    Joslin Diabetes Center is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status or any other status protected by law.


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