Joslin Diabetes Center

  • Manager, Clinical Education Programs (RN,RD,CDE)

    Location US-MA-Boston
    Posted Date 3 months ago(10/31/2018 11:14 AM)
    Job ID
    # Positions
    Hidden (2597)
  • Overview

    The Manager, Clinical Education Programs is an advanced expert in diabetes education, staff development and program management who will play a key role in the work and activities of the Education and Care Programs Alliances within Joslin Diabetes Center. These activities include Joslin’s Education Programs, Affiliates, Care Alliances, Advisory contracts, both with the US and Internationally.  This position will work in close collaboration with key staff in the Education and Care team and Joslin Clinic.


    Travel is required. (Estimated at 40%)



    • Responsible for the assessment, development, and implementation of clinical education design for all Education and Advisory contracts agreements both domestic and international
    • Collaborates with other groups within Joslin to ensure that policies, products and services are reviewed, updated and distributed on a timely basis
    • Along with members of the Education and Care team, reviews requests for new educational material and/or initiates, new innovative program ideas based on needs and trends and contributes to their development and implementation
    • Serves as a key liaison for assigned domestic and international advisory programs.  Responsible for operational and communication functions with assigned external engagements, which includes problem identification and resolution through phone meetings, travel to sites to ensure quality of program and client satisfaction and preparation of summary visit reports
    • Remains current and up to date with ADA and AADE standards for recognition and accreditation and gives input to (and participates with) quality initiatives conducted within the department and within Advisory Programs (such as chart audits or time studies).  Remains current in the latest diabetes education issues to provide leading edge programs/ products to customers
    • Travel to domestic and international Care or Education Programs for assessment visits, Educational Program implementation and delivery.  Contributes to (as well as leads) written client reports summarizing findings and recommendations
    • Assesses training needs for diabetes educators and clinical staff in both inpatient and outpatient settings at engagement sites, develops curricula and implements programs to meet those needs (conference calls, education summit meetings, presentations self-learning modules, etc.)
    • Participates in client and business development meetings and generates ideas (based on familiarity with existing products and research) that might best meet client interests
    • Develops collaborative relationships with Joslin Clinic educators and other staff of Joslin to keep abreast of new programs and materials


    • Diabetes Educator (CDE preferred)
    • Bachelor degree in clinical field: RN, RD, or Exercise Physiologist.   (Masters Preferred)
    • Minimum 5 years’ experience in direct diabetes care with emphasis on patient education
    • Experience with program development, staff training, and public speaking a plus
    • Management experience in a medical clinic, such as being a diabetes education program coordinator preferred; International diabetes education experience preferred
    • Current license in specialty area
    • Driver’s license
    • Familiarity with diabetes technologies to best work with diabetes tech clients
    • Excellent skills in writing, curriculum design, educational materials development (including PowerPoint), speaking; experience publishing and giving presentations at national meetings preferred
    • Excellent organizational, problem-solving, presentation and writing skills
    • Ability to work both independently and collaboratively on multiple tasks
    • Fluency in a second language a significant plus (especially Spanish, Arabic or Chinese)

    Joslin Diabetes Center is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status or any other status protected by law.


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