Joslin Diabetes Center

  • Phlebotomist (Pediatrics)

    Location US-MA-Boston
    Job ID
    # Positions
    Pos. Type
    Full Time
  • Overview

    The Pediatric Phlebotomist will provide phlebotomy duties and support for outpatient Pediatric and Adolescent Unit clinical operations.

    Will also provide support to the research programs of the Pediatric and Adolescent Unit.




    Create, develop, implement, and continually assess to improve a cohesive and family centered pediatric laboratory experience

    -Ensure that laboratory operations provide a timely turnaround for lab results

    -Perform all phlebotomy duties

    -Ensure the comfort of patients and their families when conducting laboratory duties

    -Ensure that both clinical and research lab testing is performed according to established protocols and standards.


    Perform or assist with procedures and other patient care activities in the clinical setting in accordance with established Joslin Clinic Policy and Procedure and Massachusetts Board of Registration in Nursing Rules and Regulations. 

    Examples include, but are not limited to:

    -Perform check in – check out process

    -Obtain medical history

    -Explain exam room procedure

    -Assist physicians in specific procedures as directed

    -Perform specific procedures at the direction of the physician or Nurse Manager

    -Ensure completion of physician orders at end of visit

    -Ensure patient follow up with recommended lab, x-ray, education, consults or follow up appointments


    Observe and document pertinent patient symptoms, reactions, and changes and information in accordance with established Joslin Clinic Policy and Procedure and the Massachusetts Board of Registration in Nursing Rules and Regulations


    Assure clinical information is available for continuity of care by:

    -Ensuring chart availability for visit

    -Reviewing charts prior to visit for accuracy and completeness

    -Delivering required charts to physician offices


    Provide support to professional staff

    -Schedule appointments, medical consultations, and other diagnostic tests

    -Obtain requested reports and make copies as needed

    -Ensure physician review of incoming lab and diagnostic results, internal and external

    -Answer incoming telephone calls and triage appropriately

    -Complete call backs to patients as directed by physician and/nurse manager

    -Provide appropriate emotional support to patients and families as necessary

    -Communicate results and recommendations to patients as directed by medical team

    -Process necessary paperwork to facilitate clinical practice, i.e., prescriptions, letters, forms etc.

    -Open incoming mail and sort

    -Generate correspondence from EMR or word processor

    -Assist with special pediatric programs


    Maintain equipment and supplies to prevent disruption of clinical services.


    Participate in pediatric research efforts in the collection of laboratory data according to protocol.  Assist with extensive study visits involving glucose tolerance testing and frequent routine lab sampling.


    Participate in new staff orientation to the Unit.




    • Graduate of an accredited medical assistant program or similar
    • BLS certification
    • One year of clinical experience, preferably in pediatric setting
    • Effective organizational and interpersonal skills
    • Proficiency with automated registration/scheduling system
    • Proficiency with computerized laboratory systems
    • Familiarity with electronic medical information systems preferred
    • Working knowledge of medical terminology preferred



    Joslin Diabetes Center is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status or any other status protected by law.


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